%20(256%20x%20256%20px).png)
Privacy Policy
.jpg)
Privacy Policy
This Privacy Policy (the “Policy”) governs the manner in which Serlida, LLC and Ian Ciamarra, LLC (d/b/a Spider Digital Group) (collectively, “we,” “us,” or “our”) collect, use, maintain, and disclose information collected from users (“you” or “User”) of our website (the “Website”). By accessing or using the Website, you agree to the collection and use of your information as described in this Policy. If you do not agree, you must not use or access this Website.
1. Scope of this Privacy Policy
1.1. Applicability
This Policy applies to all users of the Website, as well as all products, services, features, and content offered by us through the Website. This Policy does not apply to any websites, applications, or services that we do not control, even if they are linked to or integrated with the Website.
1.2. Supplemental Policies
Depending on your location, other privacy-related rights or regulations (such as the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), or similar laws) may apply. Please see Section 10 for more information.
1.3. Relationship to Terms and Conditions
This Policy is incorporated by reference into our [Terms and Conditions], and both documents govern your use of the Website.
2. Information We Collect
2.1. Personal Information
“Personal Information” refers to information that identifies, relates to, or could reasonably be linked with a particular individual. The types of Personal Information we may collect include, but are not limited to:
Contact Information: Name, email address, phone number, physical address.
Account Information: Username, password, profile information.
Identifiers: IP address, unique device identifiers, browser type and settings, operating system.
2.2. Non-Personal Information
We may also collect non-personal information—data that does not, by itself, identify you personally. This may include aggregated information about how users interact with the Website, demographic data (such as age or gender), and technical details (such as browser version, device type, and screen resolution).
2.3. Sensitive Information
We typically do not request or require you to submit “sensitive” personal information (e.g., social security numbers, government ID numbers, health data, biometric data). If you choose to provide such information, you do so at your own risk and agree to allow us to use it in accordance with this Policy.
2.4. Information from Third Parties
In some cases, we may receive information from third-party partners or service providers, such as analytics vendors, advertising networks, or social media platforms. We may combine this information with other data we already hold about you.
3. How We Collect Your Information
3.1. Information You Provide Voluntarily
We collect information you provide to us directly, for example when you:
Fill out forms on the Website.
Sign up for an account or newsletter.
Submit user-generated content (e.g., comments, reviews).
Participate in surveys, promotions, or other Website features.
3.2. Automatic Collection
Certain data is collected automatically when you use the Website, such as:
Cookies (small text files placed on your device).
Pixel Tags (small pieces of code that measure how you interact with pages).
Device Information (IP address, unique device identifiers, browser settings, and operating system details).
Usage Data (timestamps, pages viewed, links clicked, search queries).
3.3. Tracking Technologies
We may use third-party analytics providers (such as Google Analytics) to help understand how users interact with the Website. These providers use cookies or similar technologies to collect and analyze user behavior. You can typically opt out by installing browser add-ons or by configuring your browser settings.
4. Use of Your Information
4.1. Purpose of Collection
We may use the information we collect from you for a variety of business and commercial purposes, including:
Website Functionality: Operating, maintaining, and improving the Website.
User Support: Responding to inquiries, comments, and support requests.
Personalization: Personalizing your experience, showing you tailored content and advertisements.
Analytics and Performance: Understanding usage patterns, diagnosing issues, and improving user experience.
Marketing and Communications: Sending you updates, newsletters, promotions, or other relevant communications (you may opt out at any time).
Compliance and Enforcement: Enforcing our Terms and Conditions, complying with legal obligations, and protecting our rights, property, and safety.
4.2. Retention Period
We will retain your Personal Information only as long as is necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
4.3. Aggregated Data
We may aggregate and anonymize information so it cannot reasonably be used to identify any individual user. Such aggregated or anonymized data may be used by us for any lawful purpose without further notice to or consent from you.
5. Disclosure of Your Information
5.1. Service Providers
We may share your information with third-party service providers or contractors who perform functions on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are authorized to use your information only as necessary to provide their services and are required to adhere to confidentiality obligations.
5.2. Business Transfers
If we undergo a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be among the assets transferred. We will endeavor to notify you via a prominent notice on the Website of any such change in ownership or control of your Personal Information.
5.3. Legal Compliance
We may disclose your information where required to do so by law or in good-faith belief that such disclosure is necessary to:
Comply with a legal obligation.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with the Website.
Protect the personal safety of users of the Website or the public.
Protect against legal liability.
5.4. Consent
We may share your information in any other way not covered by this Policy if you consent to such sharing.
6. Cookies and Other Tracking Technologies
6.1. What Are Cookies?
Cookies are small data files stored on your device when you visit certain websites. They can help remember your preferences, enable certain functionality, and track your activities over time.
6.2. Types of Cookies We Use
Essential Cookies: Necessary for the Website to function properly, such as for user authentication and security.
Performance Cookies: Collect information about how you interact with the Website, allowing us to improve its performance and stability.
Functionality Cookies: Remember choices you make (e.g., language, region) to personalize your experience.
Advertising/Targeting Cookies: Used to deliver tailored ads and measure ad campaign effectiveness.
6.3. Managing Cookies
You can control or disable cookies in your web browser settings. Please note that disabling certain cookies may limit functionality or disrupt your user experience on the Website.
7. Data Security
7.1. Security Measures
We implement commercially reasonable administrative, technical, and physical security measures to help protect your Personal Information against loss, theft, unauthorized access, disclosure, alteration, or destruction.
7.2. No Absolute Guarantee
While we strive to protect your information, no method of transmission or electronic storage is 100% secure. We cannot guarantee the absolute security of any information you transmit to or store on the Website.
7.3. User Responsibilities
You are responsible for safeguarding any account credentials and for restricting access to your devices. If you suspect any unauthorized use or security breach related to your account, please contact us immediately.
8. Children’s Privacy
8.1. Intended Audience
The Website is not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect Personal Information from children under these ages without verifiable parental consent.
8.2. Parental Responsibility
If you are a parent or guardian and believe that your child has provided us with Personal Information without your consent, please contact us. We will promptly take steps to remove such information and terminate any account associated with the child.
9. Third-Party Websites and Services
9.1. External Links
The Website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that party’s site. We strongly advise you to review the privacy policies of every site you visit.
9.2. No Endorsement
We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites, products, or services.
10. Your Privacy Rights
10.1. General Rights
Depending on your jurisdiction, you may have the right to:
Access the Personal Information we hold about you.
Request that we update, correct, or delete your Personal Information.
Object to or restrict certain forms of data processing.
Withdraw your consent (where applicable).
Lodge a complaint with a supervisory authority.
10.2. GDPR (For EEA/UK Users)
If you are located in the European Economic Area (“EEA”) or the United Kingdom, you have certain rights under the GDPR, including the right to request access to and rectification or erasure of your Personal Data, the right to data portability, and the right to object to or restrict processing of your data under certain circumstances.
10.3. CCPA (For California Residents)
If you are a California resident, you have certain rights under the California Consumer Privacy Act, including the right to know what Personal Information is collected about you, the right to request deletion of that information, and the right to opt out of the sale of Personal Information, if applicable. We do not sell Personal Information as defined under the CCPA.
10.4. Exercising Your Rights
To exercise any applicable privacy rights, please contact us using the information in Section 12. We may request additional information from you to verify your identity. We will respond to your request within the timeframe required by applicable law.
11. International Data Transfers
11.1. Data Transfer
Our servers and operations are located in the United States (or other jurisdictions as we may specify). If you reside outside of the United States, your Personal Information may be transferred to, stored, and processed in a jurisdiction where the privacy laws may not be as comprehensive as those in your country of residence.
11.2. Consent to Transfer
By using the Website or providing us with any information, you consent to the transfer, storage, and processing of your information in the United States and other countries as we may choose.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Serlida, LLC via our contact us page.
We will make reasonable efforts to respond to you promptly in accordance with applicable laws.
13. Changes to this Privacy Policy
13.1. Right to Modify
We reserve the right to modify or update this Privacy Policy at any time, in our sole discretion. Any changes will be effective immediately upon posting or as otherwise indicated in the update.
13.2. Notification of Changes
We may provide notice to you via email (if we have your email address), prominent posting on the Website, or by other means at our sole discretion. Your continued use of the Website after any changes constitutes your acceptance of the revised Policy.
13.3. Versioning
We encourage you to review this Policy periodically for the latest information on our privacy practices. The “Effective Date” at the top of this Policy indicates when it was last updated.
14. Acceptance of this Privacy Policy
By continuing to use the Website, you signify your acceptance of this Privacy Policy. If you do not agree to any part of this Policy, you are prohibited from using or accessing the Website. Your continued use of the Website following the posting of any changes to this Policy will be deemed as your acceptance of those changes.
THIS PRIVACY POLICY IS EFFECTIVE AS OF FEBRUARY 24, 2025
